Hostinger is a popular web hosting provider with a powerful platform for launching websites. They offer a variety of shared hosting plans for everyone, from beginners to large companies. Their prices are affordable, and their plans include plenty of useful features. See our expert Hostinger review to decide if they are the right choice for you.
Most web hosting companies promise similar features and benefits. In this detailed Hostinger review, we’ll share our insights and put their claims to the test in these key areas:
- Speed & Performance: We checked how fast websites hosted on Hostinger load and their impact on user experience and SEO.
- Reliability: We assessed uptime and availability to see if Hostinger can keep your website accessible consistently.
- Customer Support: We tested their support team to determine if you can get fast, helpful assistance when needed.
- Features: We reviewed what Hostinger’s hosting plans include and how those features compare to competitors.
- Pricing: We evaluated Hostinger’s cost structure to see if it offers value for money and ways to maximize savings.
In this comprehensive Hostinger review, we provide an analysis based on firsthand experience with their services.
If you’re short on time, here’s a quick summary of our findings and overall Hostinger review score.
| Hostinger Review Summary | |
|---|---|
| Performance grade | A |
| Average load time | 935 ms |
| Average response time | 72.4 ms |
| Free domain | Yes |
| Free SSL | Yes |
| 1-click WordPress | Yes |
| Support | Live Chat / Knowledge base |
| Start with Hostinger | |
Bottom line: In our review, we found Hostinger to be a good hosting provider with reliable support and an excellent set of features.
That being said, let’s get into the details of how we reached this conclusion.
About Hostinger
Hostinger was founded in 2011, but their origin story goes back to 2004. Launched as a small web hosting company in Kaunas, Lithuania, the folks behind Hostinger launched several web hosting brands over the years.
This gave them the experience to build the technology and expertise they now use on Hostinger.com. Catering to over 3 million customers from 150 countries, they are one of the fastest-growing web hosting companies around.
Hostinger Performance Tests
Our readers trust WPBeginner reviews because we only recommend products and services that we’ve personally tested.
For each WordPress hosting review, we sign up for accounts and test their claims through comprehensive performance checks.
For this Hostinger review, we signed up for a hosting account and installed WordPress (website builder). We used the default theme and populated the site with realistic dummy data, including media and images.
This approach ensured our test site mirrored the behavior and structure of an actual WordPress website.
Hostinger Speed Test Results
A fast website is crucial for our users’ success. It creates a good user experience and also improves SEO. That’s why the first test we ran was to measure the website speed using Pingdom.
Here are the results:
Our test site’s loading speed was a fraction of a second, which is great. However, this page load time alone does not show the full picture because our test site has no traffic.
Hostinger Stress Test Results
Next, we wanted to see how well Hostinger handles website traffic during peak hours. To measure this, we used a tool called K6 by Grafana Labs.
We gradually built up to 50 unique visitors at once to see how the server would handle increased requests from multiple connections at the same time.
Here are the results:
The green line represents the request response time, and the gray line represents the number of virtual users on the site.
As you can see, Hostinger performed really well on this test. As we increased virtual users, the response time remained steady even at peak traffic.
What this means is that if you have a small business website, an online store, or a growing blog, your website can easily handle sudden traffic spikes.
Hostinger Response Time Test
Next, we wanted to test how our Hostinger test site responds to requests from different geographic locations. To measure this, we used a tool called Bitcatcha.
Here are the results:
As you can see, the response times were excellent across the board, particularly in Europe and North America.
Hostinger Uptime Test
It is also important to notice that our website didn’t go down during testing and didn’t record any downtime. We enable the uptime tracker because sometimes, during stress tests, some hosting servers will crash.
This is another sign that Hostinger is a reliable hosting platform.
Hostinger Hosting Plans & Features
Hostinger offers various hosting plans with different features. These include shared plans, eCommerce hosting, VPS hosting, cloud hosting, a website builder, and more.
However, their main offering is shared hosting plans. Hostinger pricing is highly competitive, which makes it an excellent choice for starter websites.
Let’s take a look at the plans Hostinger offers.
Breakdown of Hostinger’s Shared Hosting Plans
Hostinger’s shared hosting plans come in three different levels. All plans differ in disk space, bandwidth, and the number of websites you can install:
Premium: This entry-level plan includes 100 GB SSD storage, the ability to install multiple WordPress websites, a free domain, free email accounts, and standard DDoS protection.
Business: This mid-tier plan includes all the features of ‘Premium’ and offers enhanced DDoS protection, 1-click staging sites, WordPress AI tools, and more.
Cloud Startup: This plan is suitable for medium-sized businesses and WordPress agencies. It includes all the features of the Business plan plus additional storage, daily backups, and priority support.
The Premium plan has limited resources, and Hostinger does not recommend it for eCommerce websites with more than ten products.
In addition to shared plans, they also offer Hostinger Cloud hosting plans and VPS hosting plans with dedicated resources such as CPU cores, RAM, and SSD storage.
Hostinger Hosting Plan Features
You should also compare the features offered by each hosting plan. Apart from the limitations of each plan, here is what’s included in each hosting plan offered by Hostinger.
- 1-click WordPress auto-installer
- WordPress website acceleration
- Free SSL certificate
- Git access
- Hostinger CDN (not included in the Premium plan)
- 24/7 Live chat support
Plus, each plan also gets you access to their custom hosting control panel. This cPanel alternative is called hPanel and has all the standard functionality you’ll find with cPanel hosting providers, including the ability to install other popular apps and CMS software like WordPress, WooCommerce, Joomla, and more.
Hostinger offers a variety of apps and advanced tools with its premium shared hosting. These include a PHP manager, security features, a drag-and-drop file manager, and cache optimization.
Hostinger offers a 99.9% uptime guarantee and a 30-day money-back guarantee.
This means that within the first 30 days after signing up, you can cancel your account for any reason and get a full refund of your hosting fees. The refund doesn’t include domain registration fees; you get to keep your domain.
Hostinger Support and Customer Service
Hostinger provides 24/7 customer support via live chat. Currently, they don’t offer phone support. Their technical support team is well-trained and is available to help when needed.
Their customer success team provides support in English to global customers. However, if you purchased your hosting via one of their local websites, such as ‘hostinger.in’, then you have the option to get customer support in that local language as well.
We found their customer support team to be very responsive, with almost immediate response times. Other user reviews have also reported a good customer experience when interacting with the support team.
Apart from the live chat, Hostinger has an extensive knowledge base that contains detailed step-by-step tutorials to answer the most commonly asked customer questions.
Pros and Cons of Hostinger
Hostinger is a popular web hosting company, but it may not be the right choice for everyone. Before choosing a plan, consider these pros and cons.
Pros of choosing Hostinger hosting
- Lower Price Plans: They offer very low-cost hosting plans for users who may just want to test out an idea.
- Excellent Performance: Considering the Hostinger pricing, their performance and speed are excellent.
- Good Customer Support: They offer excellent customer support for all plans, which is a huge help for beginners
Cons of choosing Hostinger hosting
- Plan Limitations: In order to keep their low-cost hosting viable, Hostinger places limits on entry-level and low-level hosting plans. However, as your website grows, you can always upgrade to cloud or VPS plans to get rid of those limitations.
- No Daily Backups: Their Premium plan offers weekly backups instead of daily backups. However, we recommend users always set up their backup solution regardless of their hosting provider’s daily backup claim.
Conclusion: Is Hostinger Right for You?
Now that you have read through our entire Hostinger web hosting review, you might be wondering whether Hostinger is the right web host for you.
We recommend Hostinger for beginners who want to start a website without spending too much money. Hostinger’s low-priced shared hosting options offer good value for money, with great performance and an extremely easy-to-use control panel.
Now, as a low-cost shared hosting service, they do need to put certain limits on accounts to ensure a sustainable business model. Once your site reaches the traffic limits, you will be asked to upgrade to the next plan.
You also get easy 1-click WordPress installation, free website migration, LiteSpeed caching, Hostinger’s CDN support, Cloudflare nameserver protection, and some other nifty features.
It even comes with powerful WordPress AI tools, including an AI content creator, AI website builder, AI assistant, and AI WordPress troubleshooter. You can also install any WordPress plugins, templates, drag-and-drop page builders, and more.
Ready to get started with Hostinger? Click here to select your Hostinger plan.
Hostinger Coupon
WPBeginner users get up to 79% off their web hosting and a free domain (Except for the Single plan) with our Hostinger Coupon Code.
All you have to do is click on this link to purchase. The discount will be auto-applied.
Frequently Asked Questions About Hostinger
Here are the answers to some of the most frequently asked questions about the Hostinger hosting service.
1. Where is Hostinger located?
Hostinger’s headquarters are in Kaunas, Lithuania, but it has locations in several countries, including Brazil, Indonesia, and Singapore.
Hostinger’s servers are located in the USA, Europe (France, Germany, Netherlands, Lithuania, United Kingdom), Asia (Indonesia and Singapore), and South America (Brazil).
2. Why is Hostinger so cheap?
Hostinger offers cheap hosting plans by limiting the CPU server resources available to customers based on their hosting plan. This is how most shared hosting companies are able to offer affordable web hosting services.
Once your website grows and hits a limit, you can upgrade to their VPS or cloud plans. This enables customers to pay as they grow.
3. Is Hostinger a good hosting company?
Yes, Hostinger is a reliable hosting company with years of experience in the shared hosting industry. They offer a robust platform at affordable pricing, which enables millions of customers to make their first website or start a new business.
4. Does Hostinger offer a free domain name?
Yes, Hostinger offers a free domain name with shared plans (Premium, Business, and Cloud Startup plans).
5. Is Hostinger better than Bluehost?
Hostinger and Bluehost offer slightly different services and are both great hosting service providers. Hostinger is better for users looking for cheaper website hosting with certain limitations. On the other hand, Bluehost is better for users looking for unlimited everything by paying a little extra.
6. How does Hostinger compare to other hosting companies?
We are often asked how Hostinger compares to other shared hosting companies like GoDaddy, HostGator, or SiteGround.
We believe that Hostinger beats GoDaddy in terms of pricing and user experience. It competes neck to neck with HostGator in many aspects.
SiteGround offers a slightly different hosting service and is more expensive than Hostinger. If low pricing is more important for you, then Hostinger would be a perfect choice for getting started.
Ready to start with Hostinger? Get 79% off on your Hostinger plan by clicking here to sign up for Hostinger. The discount will be auto-applied.
Amit Kumar Jha
Thank you for giving best services
Jyoti Chaurasia
I am using Hostinger from last few months and til now there is no problem as a WP Begginer.
Adolfo
I have been using Hostinger Hosting for many years and in that time I have been extremely happy with the product. The ease of creating additional websites is nothing short of amazing, easy, intuitive and great automation.
I would recommend Hostinger to anyone that requires a reasonably priced hosting with great service. Keep up the good work. A very happy customer.
Renne Proulx
I have taken forever to create my website because i have not been quite ready to launch for over a year! Every time I go back in to tweak or create something, I get all the help I need.
I put a landing page up to hold it and it looks great as does the “Under Construction” page.
Willie Sanders
Guys,❤️.
I love Hostinger. I been with them a year now. And I can say they are the “Best”. So, simple and easy to use. Keep up the good job Hostinger.
Durgesh Tanwar
I am working with hostinger from last 3 4 years and they are very good. Worked with GoDaddy they have very bad services. but after coming to hostinger things went smooth.
Angie
The best beginner user friendly site ever!!!! Someone is ALWAYS available on chat to answer your questions when you are in the middle of a website crisis “like me” to bail you out before losing everything! What a huge plus!!!
Babul Chandra Saha
Excellent service
Daniel Glaser
The hosting is simple, easy to use and works very well. It’s perfect for me.
Raymond Iacobucci
Hostinger provides a web service platform that is user-friendly and affordable. Making web content edits are mostly easy and can be done from a computer or smart phone.
Michael Goodman
I moved my domain to Hostinger to use their AI Website Builder. I had seen a YouTube video that showed how it worked. I used ChatGPT to do Deep Research on my target market, then created the website using the Hostinger AI Builder. I just had to enter a couple of sentences, and the AI built my site. Then I copied and pasted from the ChatGPT research onto the website where needed and selected images to change (most of them free in the Builder). My site was completed in just a few hours from scratch using this for the first time. Future sites will be much easier, I’m sure.
Tair Kamzinov
I migrated my website to Hostinger in 2024, and the experience has been great so far. Hosting is affordable, servers work reliably with very rare disruptions, and the range of services offered is large. Some things I appreciated in particular are the free permament SSL, thoughtful customer support, and the ability to create website backups at any time. Hostinger is also transparent about their pricing – even though renewal prices are higher than initial ones, they are not hidden and can still be easily paid off as your business keeps expanding. Overall, I recommend Hostinger’s services and consider them a great alternative to many existing web hosting companies on the market.
Manuel St Martin
I’ve been using Hostinger for a coupleYears now and I’ve only had a positive experience.
When I initially signed up, I did so under the wrong settings but the account management team was able to get me fixed within an hour.
The dashboard is pretty easy to navigate and I haven’t had any issues finding the areas or information that I’m looking for.
There has been minimal, if any downtime. I plan on continuing to use the service for as long as I’m hosting my site and I’ve referred friends to do the same.
S.M.Maniruzzaman
Great Performance at an Affordable Price
I’ve been using Hostinger to host my website, and the experience has been excellent. The uptime is reliable, the speed is impressive, and the dashboard is clean and user-friendly. What I appreciate most is the value for money—affordable pricing without compromising on essential features. Their support team is responsive whenever I’ve needed help.
Highly recommended for freelancers, bloggers, and small business owners!
Junella Robinson
Thank you for recovering my account! My two-factor auth was giving me issues. I’m glad there was another way to assist me in getting into my account!
Ho Edwin
I’ve been using Hostinger to run my WordPress blog, and so far, the experience has been smooth, reliable, and beginner-friendly. As someone who isn’t a professional developer, I was looking for a hosting platform that’s easy to use but still powerful — and Hostinger delivered.
Setup was simple and fast. With just a few clicks, I installed WordPress and had my blog up and running in no time. Hostinger’s dashboard is clean and intuitive, which made it easy for me to manage everything without feeling overwhelmed.
One of the biggest highlights for me has been the speed and performance. My site loads quickly, and I’ve had no major downtime or technical issues. For the price I’m paying, I think the value is excellent.
Also, their customer support has been really helpful. On the rare occasion I had a question, they responded quickly and clearly — even late at night.
Overall, I’m very happy with my choice. Hostinger has made blogging with WordPress simple and stress-free, and I would definitely recommend it to anyone starting a blog or looking for reliable hosting.
Stjepan
I crashed my site by accident. Hostinger auto repair tool saved the day as I didnt have backup. I recommend!
Team Hostinger
Hello, Stjepan,
Thank you for sharing your experience. We’re always working to improve and ensure that everything works just the way you need it to. Your satisfaction is what keeps us going.
Best regards,
Team Hostinger
Santosh Kumar sinha
my experience it was awesome
Team Hostinger
Hi, Santosh,
It’s always our goal to create meaningful experiences for our users, and your feedback lets us know we’re on the right track.
If there’s anything more we can do for you, just let us know.
All the best,
Team Hostinger
STANLEY HARRIS
wonderful 100% so happy to be on your winning team
Team Hostinger
Hi, Stanley,
That’s the experience we’re all about! Thank you for the review, and feel free to reach out to our Customer Success team anytime you need a hand.
Cheers,
Team Hostinger
Pasang Sherpa
My Experience with Hostinger:
When I first started learning about hosting and domains, someone introduced me to Hostinger and even helped me get started by purchasing a hosting account and one domain using their credit card.
Everything worked fine for the first year, but when it came time to renew my domain, the stored credit card (the other person’s) was declined. Unfortunately, I couldn’t update the payment method — I tried adding my own card, but the system didn’t let me replace the old one.
Because of this, I was unable to renew my domain and eventually lost it. It was a frustrating experience, especially as a beginner who was just getting familiar with how hosting and domains work.
I believe Hostinger could improve this process by allowing users to easily remove old payment methods and add their own. If that option had been available to me back then, I could have saved my domain.
Team Hostinger
Dear Pasang,
Thank you for sharing your experience with us. We understand the challenges you faced and want to support you as best as we can.
You can manage your payment methods from the Billing section in your hPanel. There, you can add a new card, set a default payment method, or remove any old cards by clicking Remove.
If you have any questions or need assistance, please don’t hesitate to reach out to our Customer Success team at support@hostinger.com.
Best wishes,
Team Hostinger
Michael Davis
BEWARE OF HOSTINGER! I transferred several domains to Hostinger to save money and did it carefully, two months in advance of their expiration date. One of the domain transfers was NOT completed by Hostinger, although they charged me full price. I just found out that while it was unlocked, someone else purchased the domain. Hostinger refuses to take responsibility and this was my startup business domain! I WILL NEVER USE THEM AND WANT OTHERS TO BEWARE OF THIS- NO SERVICE, NO PHONE CALLS, NO HELP, AND WORST OF ALL, THEY RUDELY DISREGARD YOU WITHOUT TAKING ANY RESPONSIBILITY FOR THEIR MISTAKES. SHAMEFUL.
Team Hostinger
Dear Michael,
Thank you for your feedback. It helps us improve our services and create a better experience for our customers.
We’ve shared your review with the relevant teams for feedback. If you have any suggestions for improvement, feel free to email us at quality@hostinger.com — we’d love to hear how we can improve our partnership.
All the best,
Team Hostinger
MF Zhen
Hostinger’s a cheap, restrictive penny-pincher that just holds you back.
With Hostinger, it feels like going backward — maintenance and downtimes are too frequent, the SLA is a joke. They impose heavy restrictions and filters that block scripts, breaking essential automated tasks like basic Google feeds. Support is hard to reach, and when you finally get through, they blame everything on “unoptimized queries.” But these scripts are part of the website and essential for automation — which is the path forward for modern sites.
We started with Basic Cloud, then upgraded to the Cloud Professional plan. Each plan works well at first, until their system gradually adds restrictions. These penny-pinchers ended up being worse than basic shared hosting.
Team Hostinger
Hi there,
Thank you for your feedback. It helps us improve our services and create a better experience for our customers.
We’ve shared your review with the relevant teams for feedback. If you have any suggestions for improvement, feel free to email us at quality@hostinger.com — we’d love to hear how we can improve our partnership.
All the best,
Team Hostinger
Fox Emerson
After trusting Hostinger with my business websites, I was shocked to find both of my sites abruptly suspended without investigation. Hostinger acted on false reports from a malicious individual who has been targeting my business, and instead of verifying the claims, they took down my sites, jeopardising my livelihood and hard-earned SEO rankings.”
This reckless action has severely impacted my business, and Hostinger has shown a complete lack of accountability or support. If you’re considering hosting your website with them, think twice. This company prioritises baseless accusations over their customers’ success.
Team Hostinger
Hello,
Thank you for your feedback. It helps us improve our services and create a better experience for our customers.
We noticed the situation was solved, so if you need help with anything else, please contact our Customer Success Team at support@hostinger.com. We’re ready 24/7 to help.
Best wishes,
Team Hostinger
Tanya Burgwin
If you enjoy watching your website fall apart before your very eyes, missing files, and complete technological chaos, then Hostinger is the hosting service you’ve been waiting for. I’ve never encountered such a cluster of incompetence in my life.
I signed up for a VPS, thinking I was getting something manageable and reliable. Instead, I got a glorified paperweight. My VPS stopped working, my files mysteriously vanished (no idea where they went), and guess what? Zero help from their customer support. They couldn’t even offer basic assistance — just endless automated responses, and no one to actually solve the problem.
If you’ve ever dreamed of paying for a service that guarantees nothing works, Hostinger is your perfect match. Their “unmanaged” VPS was a joke, and when I needed help, I might as well have been asking a brick wall. You can forget about customer service — it’s like they’re actively avoiding solving your issues.
If you want the ultimate headache for your money, Hostinger is the gold standard. Otherwise, run. Don’t even look back. You’re better off hosting your website on a dial-up connection in 1998.
Team Hostinger
Dear Tanya,
Thank you for your feedback. It helps us improve our services and create a better experience for our customers.
Our VPS plans are built to give customers maximum control and customization. Because of this, our support for these plans is limited. We highlight that they are self-managed on the sales page (in the Q&A section) to ensure customers have all the information needed to make the best decisions for their projects.
We’re conducting an internal investigation on your account, but please share any remaining important points with us via quality@hostinger.com. We’ll be happy to listen.
Best wishes,
Team Hostinger
kristen chauvin
I usually have good support from hostinger. This time, i got one of the worst support ever ; no desire to help whatsoever, super quick replies (AI?), too quick. In the end, my issue was not resolved. Prices are good, i still recommend hostinger for its services. But support is going down, no way to rate them either.
Team Hostinger
Hi there,
Thank you for sharing your concerns.
We’ve shared your review with the relevant teams for feedback. If you have any suggestions for improvement, feel free to email us at quality@hostinger.com — we’ll be happy to listen.
Best,
Team Hostinger
Mustafa ATALAY
Worst service I have ever received, would never recommend to anyone.
Team Hostinger
Hi there,
Thank you for sharing your concerns.
We’ve shared your review with the relevant teams for feedback. If you have any suggestions for improvement, feel free to email us at quality@hostinger.com — we’ll be happy to listen.
Best,
Team Hostinger
Dayo Olobayo
l current use Hostinger and their services has been top notch. While they have a responsive customer support system, it sometimes looks like those reps are not fully knowledgeable on some questions they pose to them. I once chatted their support to inquire if my current plan (single hosting or so) is available but the man said no. I had to visit their website and I saw the same plan right there. Disjointed responses on even simple enquiries like this can make customers question the reliability of such organization.
Hostinger
Hi, Dayo,
At Hostinger, we’re constantly perfecting the services we offer, and our customer’s feedback is our stepping stone. Thanks for sharing yours.
The concerned teams received your review to investigate the situation, but don’t hesitate to share any additional improvement suggestions via quality@hostinger.com. Let’s keep in touch!
Best wishes,
Team Hostinger
David
Really disappointed with Hostinger. They’re great until you have an issue that’s slightly complex.
At that point, the contradictions begin. The support bot gives out incorrect information, different human support reps give different answers to the same question and then lead you round and round in circles instead of actually trying to help.
My most frustrating experience with a web hosting company in a 16 year career. Avoid these guys if you have anything more than the most basic of websites.
Hostinger
Hi, David,
At Hostinger, we’re constantly perfecting the services we offer, and our customer’s feedback is our stepping stone. Thanks for sharing yours.
The Customer Success Team will receive your feedback as they’re focused on avoiding such situations in the future. We invite you to let us know of any other details via quality@hostinger.com — we’re eager to hear from you!
Best wishes,
Team Hostinger
George
Terrible hosting. My entire site was blocked only because one of the visitors posted a comment under one of the posts that violated the hosting policy. Imagine an analogy: the New York Times website is blocked entirely because one of the thousands of comments contains information that, in the opinion of the hosting company, violates their internal policies. This is what I encountered. I have used many hosting services, but this only happened to me with hostinger. I advise them to change the system of notifications about violations of their policies; it is not always possible to read one notification by email. I don’t recommend hosting
Hostinger
Hello, George,
Our customers’ trust is essential to us. For this reason, we thank you for sharing your experience with us. We hope to ensure everything’s clear!
At Hostinger, we are committed to a safe internet and have a dedicated Abuse team that follows rigid procedures and investigates every report we receive to ensure complete fairness during the process. When the content is in a comment, we notify the customer before suspending via the email they registered in their account. As stated in our Terms of Service (available here: hostinger.com/legal/universal-terms-of-service-agreement), the website’s owners are responsible for all content within them, and we reserve the right to suspend them if necessary.
We’ll forward your feedback to the responsible team, and invite you to reach out to the Customer Success Team if any other questions remain.
Best,
Team Hostinger
Hostinger
Hello, George,
Our customers’ trust is essential to us. For this reason, we thank you for sharing your experience with us. We hope to ensure everything’s clear!
At Hostinger, we are committed to a safe internet and have a dedicated Abuse team that follows rigid procedures and investigates every report we receive to ensure complete fairness during the process. When the content is in a comment, we notify the customer before suspending via the email they registered in their account. As stated in our Terms of Service (available here: hostinger.com/legal/universal-terms-of-service-agreement), the website’s owners are responsible for all content within them, and we reserve the right to suspend them if necessary.
We’ll forward your feedback to the responsible team, and invite you to reach out to the Customer Success Team if any other questions remain.
Best,
Team Hostinger
Tanya Burgwin
Terrible and disappointed with con business Hostinger. I have consistently raised this issue multiple times in the past. Each time, I was given assurances that the technical team was actively addressing the matter and that a prompt resolution was imminent. I was also informed that I would receive an email notification once the issue had been successfully resolved. Regrettably, despite these assurances, I find myself still awaiting a resolution. This persistent delay is becoming increasingly frustrating and raises concerns about the commitment to customer service. It appears that there is a significant discrepancy between the promptness in taking payments and the lack of action and communication regarding the actual service provided. This ongoing situation has led me to question the value of further communication, as it seems that my concerns have fallen on deaf ears. It is disheartening to experience a situation where clear promises are repeatedly made but not fulfilled. It is my sincere hope that this matter can be rectified promptly and professionally, in line with the standards that should be expected in a business relationship.
Hostinger
Dear Tanya,
We appreciate you taking the time to share your experience with us. Although we’re sorry that it didn’t meet the standards we have established for ourselves, your input will help us improve as a service provider.
Our team investigated your account and noticed the recent interactions with our Customer Success Team. If any questions remain, please let us know — and don’t hesitate to share via quality@hostinger.com if you have any other feedback points for us.
Best regards,
Team Hostinger
Tracy L Smith
I thought Hostinger was a good company until I inadvertantly followed their prompts to enable MFA without a Mobile Authenticator app – course instructions weren’t there. It’s now week 3, can only work through email with support, chat isn’t available unless you are logged in. They have requested my bank statement displaying payment, my ID and after that now they want my credit card displaying 10 numbers. I am locked out and they keep asking for more to release stating ‘security’ issue. My bank has less process than this. I am so angry right now and want people to know that if you get locked out – good luck.
Hostinger
Dear T.Smith,
Thank you for taking the time to leave us a review. We are grateful for the opportunity to learn more about your concerns and work on them.
As security is paramount to us, we have a specific account recovery process. After providing the required documentation, we noticed your account email was changed — so don’t hesitate to reach out if you have further questions. We’re here for you, right?
All the best,
Team Hostinger
Juan
Hostinger service is good. I my opinion their renewal prices is high, maybe they come up with better renewal prices.
Hostinger
Hi, Juan,
We’re glad you took a few minutes to share your experience with us! Listening to our customers is always great; this suggestion will be sent to the team.
Cheers,
Team Hostinger
Khaled
I have recently moved from bluehost to hostinger. I am impressed with their chat support. Quick response and friendly support staff. I tried to migrate my site manually but I faced many problems. So I decided to go for their free migration service; they did it quickly and perfectly. Also, they helped me with redirecting mx records.
Excellent job. Keep up the good work.
Hostinger
Dear Khaled,
Thanks for reaching out and sharing a bit of your experience. Your insights help us grow and improve.
Best regards,
Team Hostinger
Dhruv
It is a good hosting provider!!
Hostinger
Hello, Dhruv,
That’s exactly the experience we want to offer our customers! Thanks for the review, and let us know if you ever need a hand.
Best wishes,
Team Hostinger
santosh kumar
Great service fully technical support
Hostinger
Hi, Santosh,
What a great thing to hear — count on our Customer Success Team whenever you need a hand!
Best,
Team Hostinger
Samran
Yes
Hostinger hosting is best, cheap and their custom support is on another PRO level. I recently hosted my site on it and it is performing very well.
Hostinger
Hello there,
Your feedback is always welcomed, Samran, as we believe our customer’s opinions are the best tool for our improvement. Thanks for bringing it to us!
All the best,
Team Hostinger
Loudberg
They’re the best Hostinger Service provider period
Hostinger
Hey there, Loudberg,
It’s lovely to know your feedback of our service — we’ll let the team know.
Thanks for sharing,
Team Hostinger
Omkar Dewangan
Best Service in the all hosting provider market
Hostinger
Hi there, Omkar,
Only the best for our beloved customers! Thanks for sharing.
Kind regards,
Team Hostinger
Aniruddh Bhat
Really great service and articulation by the live specialist.
Hostinger
Hi, Aniruddh,
That’s great to hear! Let us know if you have any suggestions to improve our services even further.
See you around,
Team Hostinger
BHARAT
Like It Great support from Hostinger team.
Hostinger
Hello, Bharat,
Our whole team is pleased to receive your feedback! Thanks a lot for sharing your experiences with the community.
Let’s keep in touch!
Soumya Ghorai
Very good co-operation and great service …
Hostinger
Hey, Soumya,
We are blushing. The feeling is indeed mutual; it is lovely to have the best customers in the World!
Roshan Vishwas
Amazing service. Did help with my issues. You saved my hours of work from getting ruined.
Hostinger
Hello, Roshan,
It is a pleasure to be a part of your projects’ success Hostinger team is looking forward to our long-lasting and joyful partnership! If you need any advice, we are always here for you.
mayur patil
Best Performace
Quick Support
Cheap Hosting as compare to other providers
Amazing H Panel
Just Amazing
Hostinger
Hello, Mayur,
Thank you for your recognition! Our team is glad to know that you are enjoying our services. Keep going with your online projects!
Kamaljeet Singh
The Support Agent was well experienced and quite helpful in solving my issue…
Hostinger
Hello, Kamaljeet,
Thank you! We truly appreciate your shared insight. Our team is ready to assist you at any time of the day.
Alex
Their service is simply Awesome!!!
Hostinger
Hi, Alex,
Thank you! We want nothing more but your happiness and success. Let’s keep reaching for the stars!
Shantanu Singh
After I moved my hosting to Hostinger, my life has really become so easier. Their customer service is top notch and they take care of your website and everything like it’s their own. I’m really impressed by the professionalism and patience that their team presents. Kudos and keep up the good work.
Hostinger
Hello, Shantanu,
Thank you for letting us know that you are delighted to be on board with us! The feeling is mutual as we are extremely glad to offer hosting services for you.
Our team is ready to assist you at any time and ensure that you enjoy our services to the maximum.
Srimoyi Banik
I am really glad, how the customer serrvice agent – Gytis, helped me to solve my problem. I am grateful to hostinger
Hostinger
Hey, Srimoyi,
Happy to help at any time! Please always feel free to contact us when you have even a tiny question. Good luck!
Barada
immediate issue was resolved by support team, I’ll really appreciate it.
Hostinger
Hey, Barada,
Thank you so much for taking the time to share your feedback! We will do everything to maintain this high level of excellence.
Please allow yourself to count on us, and let’s conquer the Internet together!
Krishan
Lina was very helpful. Thank you for your support.
Hostinger
Hi, Krishan,
Your success is our success! We are happy to assist you 24/7, so let’s keep in touch and continue growing your online project to the maximum.
Mohit Makkar
Hey Hostinger Team,
It was really a great experience with your executive to chat with. All the problems were solved by your executive. I totally understand everything. There is just one thing I want to ask that can you shift my hosting plan and domain which I have purchased on this email id onto another e-mail.
Hostinger
Hello, Mohit,
Our team is glad to know that your questions were answered! Would you be able to contact us once again, and let’s talk about shifting your hosting? Let’s stay in touch!